Garanti Şartları_EN | Kilim Mobilya - En Yeni Mobilyalar, Fırsatları Kaçırmayın

Warranty Conditions

Products that are used in accordance with the instructions for use and periodically maintained / cleaned are guaranteed for 2 years against all kinds of production defects under the conditions stated below.

Conditions:
The warranty liability of the seller only applies to consumers who fall under the law numbered 4077. For commercial transactions, the provisions of the Turkish Commercial Code will be valid.

DEAR VALU ED CUSTOMER
- We would like to congratulate you on your incisive choice and to thank you for your trust. Not only in our country Kilim has accomplished to be the most preferred and trusted brand in a lot of countries around the world. Kilim continues to present you its high quality and most trusted products made according to the Total Quality Management and the standards at modern facilities. Our aim is to maintain your first day friendship with Kilim products through long years and to provide maximum benefit from our products.
- Therefore, before you begin using the product, make sure you read all of this manual carefully and we recommend that you store it.
- We would like to thank you for choosing the Kilim branded seating group products and we wish to use your product on good days.
- The product you use has a service life of 10 years as determined by the Ministry of Customs and Trade. This period consists the adequate technical sta, team, equipment and replacement parts determined by the ministry for the installation, maintenance and repair services that will be given during and outside of this warranty period.

GENERAL USAGE RECOMME NDATIONS
- Do not leave your product in extremely damp and dusty environments. The long-term stay of the product like this may cause discomfort such as mold and staining.
- If you are not going to use your product for a long time, cover them with a cloth entirely to protect from dust and sunlight.
- If the product has disassembled parts when moving, removing these parts will be for your convenience.
- Many of the Kilim products have moving parts. Do not allow children to use or play with moving parts.
- During the use of the bed, some accessories in the product may be exposed and damage to your body may be caused by impact or stumbling. The hard and sharp areas that may be found in your product may also cause the same damage. Please be careful about this, especially keep your children and pets away from products with mechanisms.
- If you see a thread coming out of the fabric or from the seam, do not pull it off. Cut with scissors from its bottom without damaging the fabric.
- Protect your product from severe impacts. Hard and violent impacts may result in a tear in the fabric, breaking in wood areas, bending in the mechanism, collapsing in the springs, and so on.
- Make sure that hard and sharp objects do not get stuck to the fabric.
- If you have a pet, make sure that he/she does not make a damage to the products' fabric, wood parts and so on. Both your product and your pet can get adverse outcomes.
- When cleaning the flooring under products with wood legs such as carpets, rugs etc., remove the product or make sure the feet are not wet. The cleaning materials you use can damage the paint of the wood and paint can come off to the floor.

Please note!
1. In pile fabrics such as chenille, flock, alkantra, the pile may lie in one direction due to use and can be perceived as a color difference in the fabric. This situation is not something to do with the quality of the fabric, it is the result of the fabrics' structure.
2. It is normal to have shade differences on fabric that have different production dates and is acknowledged all over the world. If you want an additional piece to your product, or if a part of the fabric has been replaced for some reason, there may be tonal differences between the old and the new fabric.
3. There may be color and pattern differences between the wood parts in products made with wood. Even though the same process is applied to all the wood because of the woods natural features different appearances, shade differences and so on may appear. This condition based on facts such as the trees age, its vascular structure, the climate it was nurtured, etc., should not be interpreted as an error.
4. Different types of flooring techniques (sheathed, quilted and stretched upholstery, etc.) are used in different models. Hence the looseness or tension that occurs on some models is a part of the model's features.
5. In products with mechanisms some moderate noise can come without due to the mechanism working.
6. Because the semi-finished pieces used in products are new a temporary smell can occur inside the room.
7. On products with a bed function some indents can occur on the seating, the back or unit connecting parts due to products' structure. To prevent this situation a mattress pad can be used.
8. Due to the mechanism system on products with backside moving mechanism, can be occur level differences in bed position for the first usage period. In time this differences will be disappear.

Seating Groups

Living Rooms

BEDROOMS

Young and Kids Rooms

BEDS AND BASES

COMPLEMENTARY PRODUCT